Customer Requirements for a Vitreoretinal Robot

Abstract

Several vitreoretinal surgical robots have been developed for specific tasks. However, there is no complete methodology for analysing customer requirements in the initial design. This paper focused on customer requirements for a vitreoretinal surgical robot and analysed the degree of importance for each requirement in the House of Quality model. Validations were provided to assess its feasibility. Based on the results of validation, there are some disagreements about some requirements, because of different concerns in these two groups. As vitreoretinal robot is a new product with limited information, the results need to be improved in the future.