Framework for Educational Domain-Based Multichatbot Communication System

Abstract

Education is an area where innovation moves slowly. In this study, we will propose a framework with a novel approach that will support the development of a multi-interactive chatbot's system for an educational area using AIML 2.0. The system will facilitate the students for their learning towards an outcome-based education domain. The proposed framework will be composed of a user module which consists of user and user interface, chat agents module which will respond to the user query, chatbot KB which will act as the brain for the chatbot system, and socket system for establishing the communication link. Finally, the proposed system will be evaluated using a confusion matrix. The multichatbot communication system will support text-based dialogues on a limited set of questions related to education. However, the system will be implemented in java. The outcomes of this research will be useful for the education sector where these intelligent systems will help the students in schools, universities, and other training scenarios.