The effect of virtual reality control of a robotic surrogate on presence and social presence in comparison to telecommunications software

Abstract

Telecommunication software is often used to tackle social isolation in those with restricted mobility, but lacks high-level interactions found in face-to-face conversation. This study investigated the use of an immersive control system for a robotic surrogate when compared to Skype. There was no significant difference between the presence and social presence felt between the two systems; however, Skype was found to be significantly easier to use. Future work will focus on identifying user requirements and further developing the control system.