Pengaruh Foktor-Faktor Total Quality Managemet Terhadap Peningkatan Mutu Pendidikan SMA Negeri di Surabaya

Abstract

This study talks about the Effect of Total Quality Managemet Factors on Improvingthe Quality of Secondary School Education in Surabaya. The research population is allteachers of Senior High School who have worked for 5 years at least. A sample of 150Teachers.Result of research: 1). From result of test "F" that variable = X1 = quality dimension; X2= Focus on learners; X3 = Leadership; X4 = Sustainability Improvement and X5 = HumanResource Management simultaneously influence Educational Quality Improvement, this issupported by the value of R Square (R²) of 0.752 and F = 9.589 with Sig = 0.001