Factors Influencing Supply Chain Performance through Sharing Information on PT Sinar Sosro KPW Banten

Abstract

The purpose of this study is to know the influence of supplier integration, internal integration, and customer integration on supply chain performance through sharing information at PT. Sinar Sosro KPW Banten. The study method used is quantitative method by collecting data through questionnaire. Data analysis using SEM-PLS with WarpPLS 5.0 software. The results show that supplier integration and internal integration have no effect on supply chain performance. Supplier integration, internal integration, and costumer integration affect the sharing information. And customer integration and sharing information have an effect on supply chain performance. The current conclusion of this result, managers need to improve customer integration and information sharing. (AR, FA, MRR)