Analysis of the informational behaviour of postgraduate students of the faculty of education of the university of barcelona

Abstract

Informational literacy defines the skills in the search, selection, analysis, use and communication of information. The analysis of informational behaviour in libraries is applied to specific groups of users. The objective is to know their needs, perceptions and experiences in order to develop proposals for improvement to increase satisfaction in resources, tools and services. This study focuses on the academic field, in postgraduate students of the UB Faculty of Education. For this, two methodologies have been used: on the one hand the analysis of the COUNTER connection data to the digital resources of the University of Barcelona (UB) and on the other through semi-structured interviews with the students. The results set out global and own behaviour patterns, as well as the experiences and perceptions of users regarding electronic resources and user training. Among the conclusions highlights the importance of collaboration between teachers and librarians for the development of information skills. These allow the knowledge and efficient exploitation of the tools and resources offered by the University, while at the same time evidencing the role of the library professional as an information expert.