Structural equation modelling (SEM) to test emotional intelligence as a mediating variable between transformation leadership and employee performance: Telecommunication sector in Sultanate of Oman

Abstract

The objective of the study is to investigate the role of emotional intelligence as a mediating variable to improve the effectiveness of a transformational leader in accentuating employee performance using Structural Equation Modeling. The study used a convenience sample method and an exploratory and descriptive research methodology. The total population of the study is 554 employees of 2 main telecom companies in Oman. Sample respondents are 211. Structural Equation Modelling was used to empirically test the proposed conceptual model. The results suggest that emotional intelligence does play a mediating effect in helping the leader lead to a better performance of the employee. Emotional intelligence mediates the relationship between transformational leadership and employee performance. The study's goal is to show how crucial it is for a transformational leader to be emotionally intelligent and aware of non-tangential aspects in order to improve staff performance. The findings imply that emotional intelligence is a key strategy used by transformational leaders to develop a strong result-oriented team.