Record Management Issues under e-Governance

  • Kundu P
  • Bansal P
  • Choudhary K
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able to provide IT services in an efficient manner. Cloud computing is applicable in E-governance processes due to the various features it supports. Some of these characteristics are-service orientation, scalability, interoperability, high availability, and accessibility and information security. It handles governments' applications by supporting a unified and secure environment to allow the users to exchange, distribute and process data among several units. Cloud computing helps in managing electronic records under E-governance. It maintains easy access to the information with minimum expenditure as the payment is on the basis of demand and usage. It facilitates anytime and anywhere access and 24X7 support and the cloud is device and location independent. Customization and integration of applications as per the preferences of an organization is easy. It offers the advantage of fast deployment and it takes very less time to make the system functional. Cloud computing offers unlimited storage capacity. All the data is stored on the cloud which makes backing up and restoring it much easier than storing the same on physical device. Thus it eliminates the need for maintaining separate platforms [9]. IV. E-GOVERNANCE RECORD MANAGEMENT IN VARIOUS SECTORS A. Health Public health service regulated by government is overloaded and breaking down. The rapid development in medical science and multiplication of information resources have given rise to critical requirement for broadcasting of data by connecting primary, secondary and tertiary level health centers through ICT and E-governance solutions. IT organizations are exploring E-governance solutions in health domain in the government as well as private hospitals [6]. E-healthcare refers to the application of ICT in healthcare support and services that directly caters to the people outside the usual care centers like hospitals and residence. Tele-referral services, Tele-medicine and health information distribution by video conferencing are common services provided. E-governance creates a common platform for healthcare providers, decision makers, specialists and the people. Therefore, the implementation of E-governance in health sector can supervise and enhance the characteristic of healthcare processes, increase system reliability, transparency and productivity. The use of cloud computing for maintaining health records provides quick access to required information in case of emergency. In developed nations like U…




Kundu, P., Bansal, P., & Choudhary, K. (2013). Record Management Issues under e-Governance. International Journal of Recent Technology and Engineering, 2(5), 40–42.

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