Decoding value exchange in entrepreneurial ecosystems through a service-dominant lens

Abstract

Research on entrepreneurial ecosystems has consolidated over the past decades. This study ventures beyond traditional analyses that primarily focus on quantitative outcomes to investigate the foundational processes that can facilitate a range of socio-economic advantages. Recognizing a gap in the existing literature, which often correlates input factors with anticipated benefits yet struggles to unearth underlying mechanisms, our research offers a novel perspective through applying a network-centric service ecosystem lens grounded in a service-dominant logic. Utilizing a qualitative approach based on pragmatic abduction, 16 narrative interviews explored the experiences and perspectives of multiple entrepreneurial actors within a privately governed Spanish ecosystem. Findings present a conceptual model that bridges emphasis between structure and outcomes with those of agency and strategy.