Technology acceptance of artificial intelligence in banking and its impact on banking efficiency

Abstract

synthetic Intelligence is decided as the key to convert various critical issues that the customers are facing thereby retaining the competitive facet. artificial Intelligence is the precept of advancement in computer structures which allow us to execute task which normally need the intelligence of human beings, including speech reputation, visible identification, translation of languages and hassle solving. The ARTIFICIAL intelligence (AI) approach is quite aggressively being adopted with the aid of the banking region in India. The have a look at turned into conducted to perceive the numerous internal and outside elements influencing the consumer awareness, belief, mind-set and popularity of AI in banks by using the customers. Correspondingly the modifications can be recommended inside the AI adoption method in order that the competitive advantage and offerings of the banks can reach to the masses.