Top Five Artificial Intelligence Trends Affecting Leadership & Management

Abstract

Artificial Intelligence (AI), or sometimes referred to as machine learning, has become, over the last several years, a driving force in conducting business and has re-shaped the best practices across multiple industries, from retail to transportation. In addition, it has influenced significant innovations across the globe, including voice assistants, self-driving vehicles, and chatbots. This article explores how AI is impacting the business landscape, specifically in leadership and management. Trends discussed in this article are Robot Process Automation, Cyber Security, Data Accuracy, Customer Service, and Human Resources. Additional benefits of AI in the workplace include increased productivity, a greater focus on strategy, innovation, and improved organizational processes.