Skip to main content

Being Accountable or Filling in Forms: Managers and Clinicians' Views About Communicating Risk

Citations of this article
Mendeley users who have this article in their library.
Get full text


Purpose: Assessment, documentation, and prevention of risk are central to mental health services. However, there is a paucity of research examining how risk is perceived by key stakeholders including managers and clinicians. Design and Methods: Qualitative, exploratory design. In-depth interviews were held with 22 senior managers and 21 clinicians. Findings: Communicating risk was a major theme to emerge. For managers, accountability was a primary consideration in communicating risk and therefore influential over nursing practice. Clinicians were more likely to view the organizational processes of communicating risk as a bureaucratic exercise. Practice Implications: The significant difference between managers and clinicians is problematic for achieving consumer-focused mental health service delivery, a more critical approach to risk is essential in preserving the therapeutic relationship.




Clancy, L., & Happell, B. (2017). Being Accountable or Filling in Forms: Managers and Clinicians’ Views About Communicating Risk. Perspectives in Psychiatric Care, 53(1), 38–46.

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free