Business Intelligence in Organization. Benefits, Risks and Developments

Abstract

Based on the literature review, significant benefits have been identified out of the implementation of Business Intelligence. However, risks have been also discovered, and they were mainly connected with an improper change management during the process of the BI systems implementation. Further direction for a development of BI system has been discussed, focusing in particular on maturity models available in the literature. The paper highlights the fact that maturity models currently available in the literature do not take comprehensively into account all aspects of the development of BI in organizations. Therefore, there is a need for further research in this field of science.