Memory, Identity and Heritage: An Analysis of the Comments Posted on Tripadvisor Website about Casa da Tapioca [Rio Grande do Norte, Brazil]

Abstract

The aim of the study is to detect experiences related to memory, identity and heritage in comments posted on the TripAdvisor website about Casa da Tapioca. It is a predominantly qualitative research, using the comments from 2013 to 2019, with data analysis performed using the Iramuteq software and the content analysis technique. Of the 117 comments obtained, 51% were potiguares. In the word cloud and similarity analysis, stands out, indicating that it permeates people's imagination and evokes what is most rooted in local cuisine. Memories surfaced in the categories: old, traditional and country; identity in: rustic, simplicity, indigenous, original/handmade, Brazilian and Northeastern; heritage in: protection and maintenance. It is concluded that the cultural components present in Casa da Tapioca produce an atmosphere perceived by residents and tourists. There is a real appreciation of culture, while adding importance to the development of tourism with a strong gastronomic identity.