Effects of Social e-Commerce on Consumer Behavior

Abstract

Objectives: The purpose of this research is to conduct an examination of intention factors for using social commerce in Indonesia. Methods/Analysis: This research is a quantitative study that applies the customer analysis model to four big social commerce sites in Indonesia. This study uses the multivariate regression method and IBM SPSS 25 software to prove the relationship between research variables. Findings: Variables will include performance expectations, effort expectations, societal effects, supportive circumstances, and cost savings. Data from 210 online respondents in Indonesia were collected. Novelty and Improvements: Positive outcomes are provided by the model as a result of changes in the use of social commerce.