Impact of Quality of Work Life of Employees on Employee Turnover in Engineering Sector

Abstract

Current business environment has numerous challenges in front of employers due to high employee turnover when workers working in various sectors such as IT, textile, telecommunications or manufacturing sector leave the current employer and join another organization. When these experienced staff or people holding important roles in the organization leave the organization it creates an adverse effect on the ongoing projects, meeting the requirements of clients, fulfilling the demands of regular customers, delivering of various goods and services on time, even sometimes it can reduce the total units produced, total sales or the overall revenue generated in that particular year, reduce effective customer service, reduce quality control of an organization's products or services. The industry again have to incur various cost and their time in the recruitment and training process of employees, it often leads to decreased morale of present employees within the organization. It creates a negative impact on the organization as the organization performance, productivity and the overall profitability of the industry is reduced. There are various reasons causing the employee turnover such as job dissatisfaction, improper working environment or working conditions, less salary or benefits, more working hours. All these work dimensions are associated with the concept of QWL. This paper focuses on the QWL, their attributes and their effect on the rate of employee turnover in various engineering sector. The results indicated a significant association between respondent’s demographic factors such as gender, age, qualification, marital status and QWL. In the present study, some recommendations are made to reduce employee turnover in industry.