Wisdom-oriented coping capacities at work in challenging times

Abstract

BACKGROUND: Critical life events affect personal and professional lives, change working conditions, and require specific coping strategies. Wisdom is a multidimensional capacity for coping with life problems. Since wisdom can best be investigated in relation to concrete settings and problems, we investigated research employees during a pandemic. Research employees are constantly occupied with uncertainty and problem-solving in their everyday work. Thus, they develop capacities for factual and problem-solving knowledge which can be applied in different situations. OBJECTIVE: This study examines to what extent which wisdom capacities are applied by research personnel when dealing with changed working conditions. METHOD: During the coronavirus (COVID-19) pandemic in 2021, researchers were asked about work-related coping capacities in an online survey. The qualitative content analysis of the free-text responses of 131 research employees was based on a multidimensional wisdom model with 12 wisdom capacities. RESULTS: 50% of the reported coping strategies referred to factual and problem-solving capacities, 40% to interpersonal or emotional capacities, 10% did not reflect any wisdom capacity. Associations between wise coping capacities, social behavior at work, and eudaimonic well-being emerged. CONCLUSION: The study provides concrete qualitative examples of specific behavioral capacities in which wisdom may be applied in a work setting.