Exploring the effect of different performance appraisal purposes on miners' organizational citizenship behavior: The mediating role of organization identification

Abstract

This study theorized and examined the effect of performance appraisal purposes on miners' organizational citizenship behavior (OCB) via organizational identification. Survey data from 700 miners in state-owned Chinese coal mine enterprises were analyzed using multiple regression and bootstrap sampling. Results indicated that both developmental purpose of the performance appraisal and evaluative purpose of the performance appraisal had positive effects on overall OCB and its four dimensions via organizational identification. Furthermore, developmental purpose of the performance appraisal had a stronger relationship with overall OCB and its four dimensions than evaluative purpose of the performance appraisal. This study provides practical guidance to assist Chinese and even Asian coal mining enterprises in deciding how to motivate miners' OCB through improving a performance appraisal system and how to strengthen miners' organizational identification.