Evaluating metaverse platforms for educational purposes: A heuristic evaluation study

Abstract

This research’s primary objective is to investigate the educational potential by investigating the metaverse website, emphasizing from users’ perspectives. It is critical to examine the functionality to identify any potential faults in the learning experience because of the complexities of metaverse apps, which include 3D virtual environments and complex interactions. This study uses heuristic evaluation, which is a useful method for analyzing application success by utilizing well-established design principles and best practices in user interface and user experience design. To conduct this study, a panel of five experts, each with outstanding competence in the topic, was assembled to test the metaverse website in an educational setting. The evaluation was built on the ten heuristic evaluation standards, which served as a solid framework for measuring its usability and functionality. According to the findings of this examination, the average severity number of heuristic issues is one. This result indicates that the website is under “cosmetic problems only.” While this implies that specific areas need to be addressed to improve overall quality, it also means that these difficulties do not take precedence over other vital ones. As a result, the website has significant promise as a metaverse instructional platform, and changes can be made to further improve its efficiency.