Exploring the Impact of Using Chatbots on Teacher-student Relationships in Today's Higher Education

Abstract

Artificial Intelligence, represented by chatbots, has transformed the teaching and learning ecosystem in higher education. Chatbots are attracting much attention from the education community as an emerging technology application. This study aims to explore the impact of chatbots on teacher-student relationships in higher education by reviewing and analyzing relevant literature. It was found that chatbots play an important role in higher education and can facilitate effective interaction between teachers and students while improving teaching efficiency. Moreover, with their personalized features, teachers can provide customized guidance to students, leading to a more harmonious relationship. While as the use of chatbots has proliferated, some challenges have arisen. The main issues include the trust between teachers and students and the leakage of privacy. In addition, over-reliance on technology may lead to a cold and impersonal interaction between teachers and students. The comprehensive results of the study show that chatbots have both positive and some potentially negative impacts on teacher-student relationships. To better utilize the advantages of chatbots, effective measures need to be taken to circumvent the challenges, thereby promoting the further development of teacher-student relationships in higher education.