Evolving Dimensions of Quality Care: Comparing Physician and Managerial Perspectives

  • Amati R
  • Brook R
  • Kaissi A
  • et al.
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Abstract

Research has identified criteria to assess quality in order to improve it. About fifty years ago, Sanazaro and Williamson created a classification of effective and ineffective performance by asking physicians to provide examples of good and poor care. This study...

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Amati, R., Brook, R. H., Kaissi, A. A., & Hannawa, A. F. (2018). Evolving Dimensions of Quality Care: Comparing Physician and Managerial Perspectives. In Managing Improvement in Healthcare (pp. 3–23). Springer International Publishing. https://doi.org/10.1007/978-3-319-62235-4_1

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