Die Rolle der Kontrolle in Organisationen: Konzeptionen und Nutzenaspekte eines facettenreichen Begriffs

Abstract

This paper in the journal Gruppe. Interaktion. Organisation (GIO) analyses the functional role of control in organisations and derives beneficial aspects for the organisational and corporate practice. Control is a multifaceted concept which is closely linked to power and action. The spectrum of „doing control“ usually includes measuring and determining as well as subsequent activities to evaluate and to react. The overarching concern is to stabilise and optimise the organisational performance. Control can be conceptualised as a technical function to fulfil operational tasks. In a second way it can be considered as a management function to achieve the corporate goals and put the plans into effect. From a constructivist perspective it can be conceived as a social function to create community. Control may be beneficial to pursue formal requirements, as well as to meet subjective needs. The latter aspect should be more emphasised in the scientific discourse and in organisational practice.