Palliative care and psychiatry share a number of the same priorities, including careful attention to communication skill development. In this article, we identify 4 communication skills helpful in both fields: (1) attending to countertransference, (2) practicing active listening and active reflection, (3) remaining silent and neutral, and (4) naming the emotion. We then describe strategies for teaching these skills.
Datta-Barua, I., & Hauser, J. (2018). Four communication skills from psychiatry useful in palliative care and how to teach them. AMA Journal of Ethics, 20(8), 717–723. https://doi.org/10.1001/amajethics.2018.717