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Intervening Failure Attribution Perceptions and NWOM with Online Service Recovery Actions: An Abstract

  • Weitzl W
  • Einwiller S
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Weitzl, W., & Einwiller, S. (2019). Intervening Failure Attribution Perceptions and NWOM with Online Service Recovery Actions: An Abstract (pp. 743–743). https://doi.org/10.1007/978-3-030-02568-7_201

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