Research on the performance evaluation system of public cultural service based on web survey: A government perspective

Abstract

With the development of social economy, the public cultural service is the main service platform for the whole society, which not considers profit as the purpose. However, as the characteristics of the China's government function and the financial investment, the government tends to pursue the maximization of the scale, then how to scientifically evaluate the performance of public cultural services has become a hot issue. In this paper, the authors construct the performance evaluation index of public cultural service based on web survey, and make empirical analysis by using DEA method. The result shows that the overall efficiency of national museum is moderate; the efficiency level is 0.87. At the same time, the overall efficiency of the national public library is low; the efficiency level is 0.746. On this basis, we put forward relevant policy recommendations.