Ride-Hailing Assignment Problem under Waiting Time Uncertainty using Interval-Valued Fuzzy Quadratic

Abstract

Ride-hailing is a creative idea created by transportation supported by science and technology. Ride-hailing services can help daily community activities. The issue with ride-hailing is that traffic conditions are unpredictable, implying that waiting times are uncertain. The time passengers spend waiting from when they book a ride service until the driver arrives at the pick-up location is called waiting time. This study suggests a quadratic programming technique for minimizing waiting time while accounting for the unpredictability of pick-up travel time. The interval-valued fuzzy quadratic programming method handles the uncertainty and imprecision of the anticipated journey time. When allocating drivers to pick up passengers, interval-valued fuzzy numbers can provide a more realistic representation of waiting time uncertainty. As a result, the interval-valued fuzzy quadratic programming model can handle the uncertainty in waiting time for ride-hailing assignment problems. The model's performance is evaluated using waiting time and the number of people served. The model's performance is demonstrated numerically using the simulation-based case study. This study shows how to utilize a mathematical method to solve real-world problems with uncertainty and improve user welfare.