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A Study of Retrospective Change in ITIL Service Management

  • .R K
IOSR Journal of Business and Management (2012) 3(5) 45-47
DOI: 10.9790/487x-0354547
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Abstract

This Paper is talking about the fundamentals and various factors about the Retrospective change under ITIL Based service delivery management like Why the Retrospective change is required, what is the criteria to involve Retrospective change, the way of implementing this type of change, Merits/Demerits of this and points to be noted importantly while we work on this.

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APA

.R, K. (2012). A Study of Retrospective Change in ITIL Service Management. IOSR Journal of Business and Management, 3(5), 45–47. https://doi.org/10.9790/487x-0354547

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