Sensemaking of COVIDian Crisis for Work and Organization

Abstract

COVID19 pandemic is pushing business organizations to cope in newer, more resilient ways. In this study, in-depth qualitative research was conducted using Weick's sensemaking framework (1995) to give organizational leaders a snapshot of how individuals grappled with sensemaking during this time. The enactment of sensemaking for individuals occurred based on four major COVIDian realities: life during the lockdown, work from home, moments of reflection, and struggles and emotions. The implications of the findings are two folds. First, the dynamic nature of extracted cues coupled with greater technology use increased enactment frequency amongst individuals leading to a collapse in sensemaking. Secondly, we propose that this collapse has a significant impact on human cognition, which will further affect the nature of work as well as the meaning of work in life.