Medical health benefit management system for real-time notification of fraud using historical medical records

Abstract

This paper presents a novel framework for fraud detection in healthcare systems which self-learns from the historical medical data. Historical medical records are required for training and testing of machine learning models. The main problem being faced by both private and government health supported schemes is a rapid rise in the amount of claims by beneficiaries mostly based on fraudulent billing. Detection of fraudulent transactions in healthcare systems is a strenuous task due to intricate relationships among dynamic elements including doctors, patients, service. In light of aforementioned challenges in health support programs, there is a need to develop intelligent fraud detection models for tracing the loopholes in procedures which may lead to successful reimbursement of fraudulent medical bills. In order to address the issue of fraud in healthcare programs our solution proposes a framework based on three entities (patient, doctor, service). Firstly, the framework computes association scores for three elements of the healthcare ecosystem namely patients, doctors or services. The framework filters out identified cases using association scores. The Confidence values, after G-means clustering of transactional data, are computed for each service in each specialty. Rules are generated based on the confidence values of services for each specialty. Then, an evaluation of identified cases is done using rule engine. The framework classifies cases into fraudulent activities based on the similarity bit's value. The validation of framework is performed on local hospital employees transactional data which includes many reported cases of fraudulent activities in addition to some introduced anomalies.