Sharing lisboa: A digital social market to promote sustainable and energy efficient behaviours

Abstract

Several solutions and city planning policies have emerged to promote climate change and sustainable cities. The Sharing Cities program has the ambition of contributing to climate change mitigation by improving urban mobility, energy efficiency in buildings and reducing carbon emissions by successfully engaging citizens and fostering local-level innovation. A Digital Social Market (DSM), named Sharing Lisboa, was developed in Lisbon, Portugal, supported by an application (APP), enabling the exchange of goods and services bringing citizens together to support a common cause: three schools competing during one academic year (2018/2019) to win a final prize with the engagement of school community and surrounding community. Sharing Lisboa aimed to promote behaviour change and the adoption of energy-saving behaviours such as cycling and walking with the support of local businesses. Participants earned points that reverted to the cause (school) they supported. A total of 1260 users was registered in the APP, collecting more than 850,000 points through approximately 17,000 transactions. This paper explores how the DSM has the potential to become a new city service promoting its sustainable development. Furthermore, it is crucial for this concept to reach economic viability through a business model that is both profitable and useful for the city, businesses and citizens, since investment will be required for infrastructure and management of such a market.