A Systematic Mapping Study of Business Process Reengineering

Abstract

Business Process Reengineering needs to be carried out in line with technological developments and changes in the environment. The goal is to modify procedures, systems, structures, responsibilities, and skills. the need for technology and the importance of increasing the efficiency and competitiveness of the organization or company in the face of organizational change. This article aims to classify, identify scientific publications and conduct a thematic analysis of the current literature in order to create an extensive and detailed understanding of Business Process Reengineering. The research method used is a systematic mapping study (SMS) to examine scientific publications produced from time to time, focus, locus, the type of research that is most widely investigated, as well as the most widely used research method. The SMS procedure follows established empirical guidelines and mapping data relies on the Scopus electronic database. Based on the results of SMS on research in the field of rural banks, it is known that there are 40 studies that meet the inclusion criteria. We classified 40 articles in topic areas by category of paper type, method, focus, locus, and year of research publication. Then, categorized and quantified current studies are generated on various dimensions, a summary of topics, and current research trends.