Role of English Communications for Employees' Satisfaction, Performance, and Income: A Vietnam Research

Abstract

In the context of globalization, English is becoming more and more critical in developing countries like Vietnam. Learning English in this country is compulsory and systematic from preschool to higher education. As a result, English proficiency put tremendous pressure on Vietnamese workers to have more job opportunities and increased income. The objective of this study was to examine the role of English proficiency in the satisfaction, performance, and wages of Vietnamese workers. This study was conducted through a cross-sectional survey using purposeful sampling (n=200). Multivariable linear regression analysis techniques and moderator regression were applied to prove the proposed hypotheses. The research results show that English proficiency has a positive and significant relationship with Vietnamese workers’ satisfaction, performance, and salary. The factor of language proficiency is a moderating variable between employee satisfaction and compensation.