AN EVALUATION OF VIDEO MEDIATED COMMUNICATION

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Abstract

We test a theory of mediated interaction [3] by comparing real meetings held across two videoconferencing systems with face-to-face (FTF) interaction. As predicted, delayed and half-duplex audio, with poor quality visual images reduces interactive properties and produces "lecture-like" conversation. Contrary to our predictions, conversation with high quality audio and image is not identical with FTF. We discuss reasons for this and make recommendations for the design of mediated communication systems.

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Whittaker, S., & O’Conaill, B. (1993). AN EVALUATION OF VIDEO MEDIATED COMMUNICATION. In Conference on Human Factors in Computing Systems - Proceedings (pp. 73–74). Association for Computing Machinery. https://doi.org/10.1145/259964.260080

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