Concerns and Challenges of AI Tools in the UI/UX Design Process: A Cross-Sectional Survey

Abstract

The study aimed to gain a comprehensive understanding of AI integration in UI/UX design process from the perspective of professionals directly engaged with these tools. Two surveys were conducted in August 2023, to explore attitudes, ethical concerns, and future views on AI-assisted design technologies through both closed and open-ended questions. Using both thematic and descriptive analyses, the results showed that designers were cautiously optimistic about AI tools. This shows how important it is to think about ethics, understand how AI works, and find a good balance between integrating AI into the design workflow. These insights are crucial for AI tool developers, design educators, and the design community to develop more effective, ethical, and user-centric AI tools.