Individual program planning as an exemplar of best practice in the delivery of consumer-oriented mental health care.

Abstract

Individual Program Planning is an action research tool that facilitates consumer-oriented service provision. It is based on four guiding principles to promote constructive interaction between consumers, significant others and services. Agreements for action are cooperatively developed in relation to the identification of issues. These are documented and monitored in the form of ongoing meetings. The process supports coordination and accountability of activity between those significant to treatment outcome across the continuum of care.