THE DETERMINANT FACTORS OF HALAL TOTAL QUALITY MANAGEMENT PROGRAM FOR SMALL INDUSTRIES

Abstract

The paper proposed a framework to assist the practitioners that involved in the area of quality management which implement or engage with halal practices in distribution of products or services. The purposed framework apply to both internal and external output from previous studies and recommend a new variable which is halal procedure as the mediator to Total Quality Management (TQM) program. Throughout the discussion, the paper provides a new insight for the readers and practitioners to utilize the TQM program within the halal procedure which has been used by many manufacturing or service companies as it is proven by many researchers that halal procedure plays an essential part in the process of delivering the products or services.