Towards a framework for teaching about information technology risk in health care: Simulating threats to health data and patient safety

Abstract

In this paper the author describes work towards developing an integrative framework for educating health information technology professionals about technology risk. The framework considers multiple sources of risk to health data quality and integrity that can result from the use of health information technology (HIT) and can be used to teach health professional students about these risks when using health technologies. This framework encompasses issues and problems that may arise from varied sources, including intentional alterations (e.g. resulting from hacking and security breaches) as well as unintentional breaches and corruption of data (e.g. resulting from technical problems, or from technology-induced errors). The framework that is described has several levels: The level of human factors and usability of HIT, the level of monitoring of security and accuracy, the HIT architectural level, the level of operational and physical checks, the level of healthcare quality assurance policies and the data risk management strategies level. Approaches to monitoring and simulation of risk are also discussed, including a discussion of an innovative approach to monitoring potential quality issues. This is followed by a discussion of the application (using computer simulations) to educate both students and health information technology professionals about the impact and spread of technology-induced and related types of data errors involving HIT.