Integrating practical and epistemic actors: Co-constructing a knowledge organization system to address housing insecurity in West Philadelphia

Abstract

In response to colonial legacies of divisiveness and paternalism underpinning the development of knowledge organization systems (KOS) and thus impeding their appeal, accessibility, and usefulness to diverse stakeholders (Cas-tleden, Morgan, & Lamb, 2012), this case study explores the challenges and opportunities inherent to the design of a malleable, sustainable KOS as part of an mHealth tool called Map the Gap. Map the Gap intends to reduce the burden of housing insecurity in West Philadelphia. By examining the active cultivation of communal ties between the “epistemic” and “practical” actors (Callon, 4, 2004) who substantiate Map the Gap, as well as the sociotechnical infrastructure which shapes and is shaped by such ties, the processes of collaboration underpinning functionality decisions are delineated. This paper reflects on the way KOS sociotechnical structures defy and challenge traditional academic and community models of research and development, thus requiring a unique, temporally-conscious embracement of select and dynamic collaborations. By elucidating and evaluating the considerations and practices central to Map the Gap, we seek to yield a template for cultivating healthy KOS sociotechnical structures.