As time goes by

Abstract

•New technology requires new training ideas • A job Skill Profile is a training road map • eLearning is economical for "knowing skills" • Structured OJT is required for "doing skills" • SOP/SMPs are developed for training on best practices • Training the Trainer is focused on coaching and mentoring • Evaluation consists of seeing if in fact the investments are meeting objectives. The effects of employees knowing what to do (SOPs/SMPs), why they are doing those tasks (eLearning) are many. The standardization between employees doing the same job increases, problem-solving and troubleshooting capacity increases, and productivity and safety follow. How does your OJT compare to these benchmarks? How can it be compared? How well do you manage your most important training instrument? And, how well do you pass on your best practices?