La Comunicación Vertical: un acercamiento a su problemática en las organizaciones

Abstract

Approaching the traditional problems of communication in the organizations researched by social science, we have centered our attention in the vertical communication. In this type of communication we found difficulties and barriers for the operation of the organizations, given the presence of latent elements like the social stratification and, very specially, the existing differences of power and status in the organization, in nothing different -in this sense- from other social systems. For such aim, we have selected three cases of companies -in made studies previously- to investigate in the form in which their actors perceive the ascending and descendent communication, as well as the problems that imply in their organizations.