Technical components and requirements model for supporting collaboration in the product technology transfer process

Abstract

During the product technology transfer process, the high level of communication, coordination and cooperation among the members involved in this activity is necessary. Making use of a collaborative environment is essential for managing this process and the project. In this sense, the paper presents the technical components and requirements model to support developing this environment and assist the collaboration and product technology transfer. The Enterprise Knowledge Development (EKD) methodology was used to develop the model. The proposed model was based on literature and in seven case studies conducted in small and medium-sized high-technology firms. As a result, this paper shows a group of functional and non-functional requirements as well as the goals that the information system should have to allow the communication and the exchange of information in transfer projects involving collaboration. Furthermore, this research contributes to the information system development that supports these projects. © IFIP International Federation for Information Processing 2013.