Antecedents of Behavioral Intention Impacting Human Behavior to Use IoT-enabled devices: An empirical Investigation

Abstract

This paper investigates empirically the impact of antecedents of behavioral intention and trust of users to use IoT-enabled devices. With the help of UTAUT2 model along with the review of literature, a conceptual model has been developed. The conceptual model consists of antecedents of behavioral intention and trust. The factors and hypotheses so identified and developed have been tested with different tools after collection of data from 308 respondent (n = 308) participants from four metropolitan cities of India. The result has shown that the most important factor which can explain the behavioral intention of consumers to use IoT is ‘trust’ level of the potential users. In addition, the impact of performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, and cost on behavioral intention of the consumers to use IoT-enabled devices has been discussed.