Detecting phishing emails the natural language way

Abstract

Phishing causes billions of dollars in damage every year and poses a serious threat to the Internet economy. Email is still the most commonly used medium to launch phishing attacks [1]. In this paper, we present a comprehensive natural language based scheme to detect phishing emails using features that are invariant and fundamentally characterize phishing. Our scheme utilizes all the information present in an email, namely, the header, the links and the text in the body. Although it is obvious that a phishing email is designed to elicit an action from the intended victim, none of the existing detection schemes use this fact to identify phishing emails. Our detection protocol is designed specifically to distinguish between "actionable" and "informational" emails. To this end, we incorporate natural language techniques in phishing detection. We also utilize contextual information, when available, to detect phishing: we study the problem of phishing detection within the contextual confines of the user's email box and demonstrate that context plays an important role in detection. To the best of our knowledge, this is the first scheme that utilizes natural language techniques and contextual information to detect phishing. We show that our scheme outperforms existing phishing detection schemes. Finally, our protocol detects phishing at the email level rather than detecting masqueraded websites. This is crucial to prevent the victim from clicking any harmful links in the email. Our implementation called PhishNet-NLP, operates between a user's mail transfer agent (MTA) and mail user agent (MUA) and processes each arriving email for phishing attacks even before reaching the inbox. © 2012 Springer-Verlag.