A Review Paper: Will Artificial Intelligence (AI) Replace the Human Recruiter?

Abstract

AI’s influence on the process of recruitment is continually showing upward growth. From screening and selecting the best-fit candidates using algorithms, it is now assisting people with analytics to develop human resources and even designing models to predict the salary of the newcomer. Despite this ever expanding and all- encompassing role, it is being criticised for bringing forth algorithm related biases, which it is supposed to reduce/ eliminate. AI’s advanced offering ChatGPT also threatens to jeopardise the existence of the recruiter. However, the human element (particularly, the recruiter) is needed to monitor the entire algorithm process to eliminate the undesired biases and to prevent new ones. The intuitive nuance and critical thinking ability of the recruiter cannot be dispensed with. The recruiter also needs to be compassionate and only a human recruiter can fit into this bill. A human recruiter is also needed to recognise, appreciate and value a diversified workforce, thereby looking beyond the mere binary focus of machines. A balance between subjective (human) and objective (AI) ensuring “positive-sum automation” will always be needed for business decision- making, including the process of recruitment.