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Impact of Intrinsic and Extrinsic Motivation on Employee’s Retention: A Case from Call Center

  • Anwar A
  • Waqas A
  • Shakeel K
  • et al.
International Journal of Academic Research in Business and Social Sciences (2018) 8(6)
DOI: 10.6007/ijarbss/v8-i6/4262
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Abstract

… hand, extrinsic motivation determines a behavior that is the result of the external factors eg rewards … intrinsic factors proved to be more influential than the extrinsic ones like salary, reward, compensations etc … Further, intrinsic aspects affect an individual's intention to stay or leave …

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APA

Anwar, A., Waqas, A., Shakeel, K., & Hassan, S. S. (2018). Impact of Intrinsic and Extrinsic Motivation on Employee’s Retention: A Case from Call Center. International Journal of Academic Research in Business and Social Sciences, 8(6). https://doi.org/10.6007/ijarbss/v8-i6/4262

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