The internet of the orals

Abstract

INTERNET SERVICES LIKE social media, online discussion forums, and crowdsourcing marketplaces have transformed how people participate in the information ecology and digital economy. These services empower mostly urban, affluent, and literate people, and improve their reach to information and instrumental needs. However, these services currently exclude billions of people worldwide who are too poor to afford Internet-enabled devices, too remote to access the Internet, or too low literate to navigate the mostly text-driven Internet.