A social reproduction analysis of digital care platform work

Abstract

Digital platforms are becoming an important factor in the process of reconfiguration and commodification of social reproduction during the neoliberal phase of capitalism. Developing a theoretical framework merging social reproduction theory and migrant labour regimes, this article argues that the introduction of digital platforms in the care sector is facilitating the expansion of precarised commodification of reproductive activities in a context of social care crisis. Through a mixed-method analysis, combining desk-based research with in-depth interviews of digital care platform work in Spain, the study examines the migrant labour regime of digital care platforms and how they take advantage of the international division of labour and global care chains to further exploit a highly precarious, informalised, feminised and racialised workforce. Our findings reveal that platforms use technology to rapidly access a reserve labour army, thus extracting more surplus value by restricting access to information, controlling the intermediation process and further fragmenting the workforce in reproductive activities.