Revolutionizing BPM: The Role of Low-Code/No-Code Platforms in Accelerating Business Process Automation

Abstract

Low-code/no-code platforms are, at present, redefining the business process management (BPM) paradigm in the way they automate processes-efficacy and flexibility not witnessed before. The current research adopts a mixed-methodology under-pinned research design to assess the effect of low-code/no-code platforms on BPM. The findings demonstrate that these platforms not only hasten the automation of business processes, but they also stimulate innovation and increased agility. Yet, there are security concerns that are accepted with regard to governance issues. The conclusion of this study is that low-code/no-code platforms will be instrumental in transforming BPM, while future research can address the synergy of these platforms with emerging technologies.