Empowering the elderly in the information society: Redefining digital education for Polish seniors in the age of rapid technological change

Abstract

Rapid, continuous, and irreversible technological advancements are reshaping how individuals navigate the information society. The growing range and capabilities of different pieces of software and e-services call for a deeper examination of the relationship between users’ needs and the opportunities presented by access to cyberspace. Redefining the framework of digital and media competences in the light of real-world e-services has become essential, particularly in promoting digital inclusion for older adults. The research conducted in Poland in the first half of 2024 explores how older adults engage with digital technologies across multiple life domains. Based on a qualitative study conducted with Polish trainers and potential educators of older adults, nine key categories were identified: daily tasks, finances, education, work and professional development, social relationships, health, leisure and hobbies, civic engagement, and religion. Each of these categories is linked to specific websites that can greatly improve the quality of life for older adults and should be integrated into digital inclusion programs.