Passengers Crowd Management System in Kigali

Abstract

A safe and effective transportation system is a key factor for national development. To achieve sustainable development goals, technology needs to be used in transportation sector. The authors noticed that the country economy is affected by some factors such as the time wasted by passengers on long queue waiting for the bus to come. Also, the mass gathering contribute in a rapid spread of COVID-19 among passengers. In this study, an effective system for booking bus ticket and tracking bus location was developed. The system uses web- based application that allows the user to check the bus availability, its location and pay ticket on line. The system was developed using ESP8266 a WiFi based microcontroller to provide communication between bus officials and clients, GPS for tracking bus location, LCD for displaying the availability of passengers on a particular bus station, bus official application for receiving the client request and client application for service request and make a follow up. The study was achieved by presenting system circuit diagram and process flow chart. Also, implementation of a physical prototype linked with developed web applications was done. The system enables passenger to easily track the bus location in its real time position, to save time for manual reservation of bus ticket. The passenger crowd management system (PCMS) is secured and can be used by administrator (companies) of buses due to its efficiency in monitoring both buses and passengers.